Customer Testimonials

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Cars Mar 12, 2021

Found my truck on Cars.com sent email for information received call back very quickly scheduled appointment with Dalton Steed and he was awesome! Great customer service! Very attentive and listened to my preferences!! Great overall experience!!

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Cars Dec 4, 2020

Buying our new Tacoma from Caldwell was a pleasure. No pressure, lots of information, and a good price. Jason Spradlin listened to our needs and made sure we got the truck we wanted. We also really appreciate the things Caldwell does to keep its business green. They show a real commitment to environmental responsibility.

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DealerRater Jun 1, 2020

Customer service is alive and well at Caldwell Toyota in Conway, AR! Service manager, Adam Lamb, went out of his way to make sure our vehicle was taken care of to meet our satisfaction. We had a problem w/ our two front doors retaining water. He went out of his way to correct this. He was polite, courteous, and very sympathetic to our distress of this problem. His main goal was to fix our new Rav 4 Adventure and make us happy customers! He couldn't have been more helpful! We will definitely remain customers of Caldwell Toyota. It is so ...

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DealerRater Apr 24, 2020

We just purchased a 2020 highlander with Joel Tomlinson and we had the best experience. He’s your guy if you’re looking to buy 🙂

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DealerRater Mar 10, 2020

Danny Pierce was awesome, very knowledgeable and helpful. We drove 2 and a half hrs to look for a truck and drove away with a new Tacoma! Thank you Danny!

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Cars Feb 15, 2020

Very pleased with buying experience of new highlander. Billy Tate took good care and very helpful. he explained everything very well. Highly satisfied with the team.

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Cars Oct 1, 2019

My brand new Toyota 4Runner was totaled in a wreck after only 4 weeks. A lady ran a stop sign and T-boned me. The 4Runner was was excellent in taking the crash and saving me. So I called Caldwell, Beth Milllsaps, and again she and Caldwell found a new 4Runner and had everything ready for me when I came to pick up my new car. Excellent and professional from Beth to the finance department. A great environment; friendly; so caring and professional. I will continue to buy from them and recommend to my friends in jonesboro. THANK YOU again!

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Cars Jul 20, 2019

Brandi was great in the purchasing process as was Jay dealing with paper work. Shawn did a great job getting car ready and cleaning out personal items from old car. BrNdon was great the next day assisting with last minute service. Overall process was just great. Several of my friends drive Toyota’s. Two purchases from Caldwell

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Cars Jul 3, 2019

I came in and talked with John, he let me drive the vehicle, and when it came to doing the deal they were far and honest. Even after I purchased my truck, we noticed some paint over-spray, and John had it wet sanded and waxed for me! Definitely will buy from them again.

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Cars Apr 28, 2019

Jason, the salesman I had previously dealt with, came through again!!!! Following a phone call from him concerning a great offer from Toyota, I made an appointment to look at the cars, and check out the details of the offer. Jason is the perfect salesman, listening to needs, paying attention to budget, showing possible vehicle choices, and Not pressuring for a sale. The offer was a really great one, and I have now bought my third vehicle from Jason. In less than two hours from the time I arrived, I drove home in a new Highlander. "Thank you for ...

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Cars Feb 15, 2019

I had the best experience purchasing my Toyota Highlander XLE from Joel Tomlinson. He was professional, personable, and knowledgeable. Joel made the whole experience of buying a car enjoyable. You rock Joel!!!!

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Cars Jan 6, 2019

My husband and I inquired about a vehicle and got a call within minutes. Danny pierce set us up an appointment and day of the appointment we went ahead and signed paperwork, the process was easy and he was amazing,

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Cars Oct 29, 2018

I can't say enough about them. They ARE "first class". They are all courteous & respectful. They really listened to what I wanted & needed. Joel Tomlinson (my sales consultant) is the GREATEST. Very knowledgeable & just "down to earth".He went way beyond to help me. They truly are a family. I am so thankful I purchased from them.

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Cars Oct 25, 2018

Awesome car buying experience with Joel at Caldwell Toyota!! He found me just what I wanted! Everyone there was super nice and helpful. Absolutely love my new ride!!

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Cars Oct 3, 2018

We were very pleased with Joel Tomlinson’s explanations of features of the vehicle, even after the dealership closed for the day. He was not high pressure but very honest and forthright. He was very accommodating and worked to make sure we got the right car for our needs.

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Cars Jul 28, 2018

My salesperson, John Moore, couldn't have been more helpful in finding the right car for me. The one I was interested in sold but John immediately located another that was even better than the first. Thank you John

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DealerRater Jul 18, 2018

Beth was great help in finding the car & price we desired. Beth kept in contact with me through out the process. My car was in Jacksonville & she completed paperwork necessary to transfer it to Conway, had it detailed & ready for me the next day. She was very knowledgeable withbthe options inside the car n took the time to educate me on how things worked, & paired my phone with the wireless system. She had a great attitude the entire time. Thank you Beth for a great [email protected] Caldwell Totota Conway.

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Cars Jul 16, 2018

We had a great experience. Beth and Joel were wonderful to work with and very knowledgeable. We appreciated every minute they spent with us during multiple visits.

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Cars Jul 10, 2018

Spent the day on Saturday, 7/7/18 with Joel Tomlinson at Caldwell Toyota. He was a great help to my family in identifying just the right Highlander vehicle for us. The service was great, the kids had a great time helping in the selection, all my needs were met; we could not have asked for better assistance. Joel kept me informed through every step; I felt that I was in the "driver's seat", literally and figuratively throughout the purchase. It was extremely easy and stress free to find the right car for me and my family. Joel ...

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Cars Jun 23, 2018

We were on the hunt for a new vehicle....one with a working air conditioner (��), so we visited Caldwell Toyota. We had the pleasure of working with Joel Tomlinson! He provided such a positive experience for us! He is professional with a personal touch. We are so happy with our 2018 RAV4!! Thank you Joel for all of your help. We expected a good experience, but got a GREAT one instead!! ��

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Cars Jun 21, 2018

My experience was great. Scooter Stephens was my salesperson and I really appreciated him. He really listened to my needs and wants. I felt like he worked really hard to help me get what I wanted. I also appreciated how quickly everything went. I did not have to spend hours waiting. That was a big deal for me. I would definitely go back to Caldwell and I will ask for Scooter.

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Cars Jun 21, 2018

After being lied to, forgotten or just downright ignored by three other Central Arkansas Toyota dealers, this dealership is a breath of fresh air! My sales associate Dakota Rogers, was up front with me throughout the entire process of just casually shopping, to getting serious and finally making a purchase. Mr. Rogers Was open and honest, he never did anything to make me question his or the dealerships integrity which is more than I can say for most of the car dealers these days! When we are in the market for another Toyota , we know exactly where to go for ...

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Cars Jun 21, 2018

Awesome experience with both with the dealership and salesman Dakota Rodgers. We hit several dealerships and thank goodness we landed with Caldwell. Their professional, competitive pricing, and concerned about what we needed in a vehicle was refreshing... The follow up and follow through with us were top notch. Thank you Caldwell motors in Conway, AR and Dakota

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Cars Jun 13, 2018

Not only is Joel Tomlinson the best salesman but he’s truly a generous person that does everything in his power to make sure that you’re 100% happy with your purchase!! Caldwell Toyota is hands down the best dealership!

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Cars Jun 8, 2018

Caldwell Toyota made buying a new car a great experience! Joel Tomlinson is the absolute best salesman. He is a wealth of information and really cares about the customer. I highly recommend buying a car from him!!!

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Cars May 27, 2018

Had the pleasure of buying our daughter a car for graduation from Troy @ Caldwell Toyota in Conway, just a month ago. He made the car shopping experience so easy. So much so we told him we would be back when it was time for us to get a new car. Little did we know that a month later we would be passing through and our Mazda, which was only a year old, broke down. We tried calling the dealership we purchased the car from for help and needless to say there was no help offered. Called the Caldwell family and ...

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Cars May 15, 2018

Don’t see anyone else until you’ve visited Beth Millsaps when you’re ready for a Toyota! She and the rest of the crew out at Caldwell Toyota in Conway put in the extra work to make sure I was satisfied with my purchase! Make her #yourtoyotagirl!

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Cars May 15, 2018

Joel and the Caldwell team provided an excellent car buying experience. Joel was professional, respectful, and resorceful. The process was expedient and stress free. Thank you!

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Cars May 11, 2018

Joel was our sales rep he was amazing, his customer service skills are excellent. This was our second purchase from Caldwell and they went above beyond this time. We will always be Caldwell customers especially after this last experience.

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Cars May 9, 2018

Enjoyed the entire process. This is our 5th car from them and each one has been a pleasant experience. The salesmen are very knowledgeable and don't apply pressure. We also recommend their service department. Dennis is our go to guy for any issues we might have.

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Cars May 8, 2018

Joel Tomlinson was my sales rep and I can’t speak highly enough about him. So patient and thorough . Joel will do whatever he can to get you in the vehicle of your choice and I will certainly be recommending anyone I know interested in a Toyota to go to Caldwell and ask for Joel!!

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Cars May 7, 2018

Bought a Toyota Corolla from Joel Tomlinson. Very friendly guy who knows his all about the vehicles he is selling and wants to help you get the best deal.

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Cars May 4, 2018

Robert Moses our salesman was too notch. I recommend him when your looking to buy any vehicle. Caldwell Toyota Conway AR. We love our 2018 Tundra Limited Edition

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Cars Apr 29, 2018

Salesman, John Moore, was great. He wasn't pushy and answered all my questions. Everyone I worked with at this facility was very kind and genuinely seemed interested that I have a good experience.

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Cars Apr 19, 2018

Joel was incredibly helpful, and I left the dealership completely satisfied with my purchase. I believe I received the very best service Toyota offers. Mr. Tomlonson was far and away the best consultant I could have asked for, and he came highly recommended by a great friend of mine. Every step of the process was quick, efficient, and easy. For my first time buying a new truck, it was an experience that was both fun and rewarding. Thank you so much, Joel Tomlinson and Caldwell Toyota for taking such good care of me!

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Cars Apr 18, 2018

Justin Soloman and Joel Tomlinson made the buying experience excellent once again. I?m a long time customer of Caldwell Toyota and keep coming back because of how Justin and Joel treat me and my family. It was quick and easy with most things taken care of before I arrived. A+ as always. I always refer my friends and family to Caldwell, Justin and Joel.

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Cars Apr 18, 2018

Our sales lady was the best Beth Millsaps, she was so helpful ,answered all our questions about the Rav 4 we bought. I would recommend her to all my friends.she was really good with my elderly mom that was with us too . If I ever buy another car I will be back there and hope Beth Millsaps is there. Thanks Rick Standridge

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Cars Apr 17, 2018

Joel was a pleasure to work with. Went out of his way to make sure our time at the dealership was enjoyable. I would encourage anyone who is looking for a vehicle to come by and ask for Joel.

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Cars Apr 17, 2018

I talked to Joel before I went to the dealership. He already had the highlander that I wanted to look at ready to go. The buying experience went so smooth and fast. I would highly recommend if your going to buy talk to Joel first.

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Cars Apr 16, 2018

Even though I didn't end up buying a car at this time I want to give a big thumbs up to Joel Tomlinson for the hard work he did trying to make sure I got the perfect car. Anyone in the market for a car needs to get in touch with him. I was truly impressed with his honesty and integrity and his not trying to push me into buying a car I didn't want or need.

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Cars Apr 14, 2018

Toyota Caldwell in Conway, Arkansas and Joel Thpmlinson are the BEST! We have been to various other dealerships before we went to Caldwell and all I can say is we had such a wonderful experience at Caldwell Toyota with Joel.

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Cars Apr 7, 2018

Talked with Joel before I even drove to the dealership to let him know what I needed to make buying a new Highlander work for me. He went above and beyond to get me taken care of and made it all happen effortlessly. This is my second Highlander that I have purchase from Caldwell and again I walked away with the deal I wanted/needed from a great salesperson and an awesome dealership. Would recommend Joel anytime and will request him again when I go to purchase another Toyota From Caldwell!

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Cars Apr 3, 2018

I did my homework & did pre-shopping on line. Joel had the car ready for me to test drive when I arrived @ the dealership. Joel was a great salesman.

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Cars Mar 30, 2018

Me and my daughter had and the whole family had agreat time and everyone was so niceand helpful. Very easy and fun for me and my daughter.

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Cars Mar 26, 2018

My family has bought vehicles from Caldwell for many years now. It?s always a great experience, and this time was no different. Joel made sure the process was simple. And I love that there?s never any back and forth. Highly recommend going to see him!

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Cars Mar 24, 2018

This is definitely the place to go if you are looking for a new or used car. I had been to 3 other dealers prior to this one with no luck at getting the payment where I needed to be. Our salesperson Joel Tomlinson worked hard to earn our business. Everyone there was very nice and helpful!

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Cars Mar 22, 2018

I was shopping for a new Tacoma and was told to talk to Joel. Joel did a great job and I left the next day with my new Tacoma. Very happy with the entire process.

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Cars Mar 22, 2018

Joel was my salesman and he did a nice job. Not pushy, but helpful. It's hard to get away from the whole "buying a car" experience, but the dealership was nice and Joel was easy to work with.

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Cars Mar 21, 2018

Jason Spradlin was my sales person. He did an excellent job at showing me all the new features on my new RAV4. He is very courteous and an excellent salesperson. When I locked my keys in my car the day after I bought it he had a key made & drove where I was to unlock the car... very nice of him.

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Cars Mar 16, 2018

Joel was my sales guy and he was super awesome about getting me in quick to look at the car I was interested in. Turns out it had a cracked windshield, he was diligent about making sure my windshield was replaced as quickly as possible after purchasing the Camry. I had a great experience and would recommend Caldwell to anyone who is looking for a good Toyota!!

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Cars Mar 13, 2018

The entire process was smooth from start to finish. I found the car online sent an email and was able to get pictures videos even sent pics of my car for an idea of what kind of trade in value I had. There wasn?t any of the back and fourth. I was given a reasonable offer and took the car home that night.

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Cars Mar 11, 2018

This was our second time to do buisness at Caldwell Toyota! Joel took the time to understand our growing family?s need and worked hard on our behalf! We cannot say enough good things about this dealership and all parties involved throughout the buying process! We would highly recommend Calwell Toyota to anyone ready to make the best purchase in regards to their transportation needs!

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Cars Mar 11, 2018

Joel was amazing and very thorough! He made the buying process as painless as buying a new vehicle can be!!!!! If you need a vehicle go to Conway and ask for Joel!!!!!

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Cars Mar 9, 2018

This is the second car I have purchased from this dealership, more specifically from Joel Tomlinson and it is always a wonderful experience working with him and everyone at this dealership!

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Cars Mar 9, 2018

Such a nice experience at the dealership and my salesman Scooter Stephens. The dealership was so clean and ?Green?. I got everything I was looking for in a new car and Scooter went out of his way to help me understand all the features. I love my car and Caldwell Toyota and staff

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Cars Mar 9, 2018

Working with Joel to find a car was great! He was willing to go above and beyond to make sure I was happy and comfortable with my purchase. He even checked up on me later to make sure I was still liking my car! 100% recommend him for your car buying needs.

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Cars Feb 21, 2018

This was my fourth new car from Caldwell. Of all the sales people I have worked with, Joel was by far the best! He was professional, knowledgeable, and fun to be around. I highly recommend him and Caldwell Toyota

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Cars Feb 13, 2018

It was a real pleasure working with joel. Robert and joel were courteous and helpful without being pushy and could not do enough to help

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Cars Feb 3, 2018

I had a great experience, got the car that I wanted and Joel Tomlinson was w Needful to work with! Highly recommend working with him to get your new or used car.

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Cars Jan 29, 2018

Caldwell Toyota is the place to go if you?re in the market for a new or used vehicle! Joel was a great help and had great knowledge about what he had for sale! I highly recommend him to anybody who is in the market for a vehicle!

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Cars Jan 22, 2018

I found a car online that I fell in LOVE with. I contacted a salesman who worked with us and we test drove the car and knew we couldn?t live without it. Joel Tomlinson was our salesman and he was AMAZING!! He Explained everything thoroughly and kept as mike on his face the whole time. I?ve bought from so many different dealerships but I?ve never had a more caring salesman. He wasn?t pushy, and let us take our time on deciding rather or not we wanted it that day! Thank you Joel! I?ll definitely recommend ...

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Cars Jan 20, 2018

It was a great experience from the moment I walked in the door. My salesperson Joel was AWESOME!! Really took his time to help me figure out what was best for me. Not pushy at all......Ask for Joel, hands down the best.

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Cars Jan 19, 2018

Great experience, dealership was clean and organized. Everyone we interacted with was friendly and professional. Salesman, Joel Tomlinson was easy to work with, and he knew every detail about the vehicles. A true Customer oriented business!

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Cars Jan 18, 2018

Caldwell Toyota is excellent. My buying experience was downright enjoyable. Beth Millsaps and Joel Tomlins were competent, friendly and easy to work with. No games or bad vibes like some other places. The building itself is a Green building. I?m so glad I chose them !

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Cars Jan 18, 2018

Justin Soloman, Joel Tomlinson and Caldwell were great to work with. This was the first time I met Joel and he was great to me and my family. Joel was very helpful and we enjoyed our buying experience at Caldwell because of Joel and Justin. I have purchased from Caldwell on numerous occasions and have sent many friends and family to this dealership. Justin helped us with finance and it was quick and a great experience. Great overall buying experience with two great employees to help along the way. We will definitely be back for our next purchase.

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Cars Jan 17, 2018

The staff was great, and Mr. Joel Tomlinson was one of the nicest people I've ever met! Everyone was very understanding and explained numbers and details perfectly! I would 100% recommend Joel to anyone who wants to have the perfect buying experience!

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Cars Jan 17, 2018

Joel Tomlinson was extremely helpful in the purchase of my 2017 Highlander. He made Razorback 1process enjoyable. All of my questions were answered to my satisfaction. Joel was extremely personable!

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Cars Jan 14, 2018

I was shopping for a pre-owned 4Runner and had initially met Joel Tomlinson through e-mails. When I finally met him in person, not only was he extremely knowledgeable and professional,but we left feeling like we had truly gained a new friend! All of my future car purchases will be with Cauldwell Toyota and preferably handled by Joel

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Cars Jan 3, 2018

Was such a friendly atmosphere, was connected to my salesman joel tomlinson through my boss, i had no hope of getting a new vehicle to get out of my old payments and caldwell toyota made that happen, gave me a very detailed walkthrough of the car i chose, was overall the best experience i have EVER had at a car lot. Was definately worth it

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DealerRater Jul 6, 2013

We had a very good experience with this dealership. Everyone was so friendly. I would definitely recommend Caldwell Toyota to friends and family. We plan on buying a 2nd car from them in the next year.

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